Scheduling & Cancellation Policy
Updated April 24, 2021
Effective April 24, 2021, all facial and treatment services will require a deposit and will go toward your appointment balance. Please see Cancellation Policy
I understand that unanticipated events happen occasionally in everyone’s life. In my desire to be effective and fair to all clients, the following policies are honored:
A 24-hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give a 24-hour advance notice you will be charged the deposit amount.
A courtesy text message appointment reminder as well as an email reminder will be sent to you the day before your appointment. Please reply to the text message to confirm, reschedule or cancel. If you do not respond to the text message, it will be considered that you will not be coming in for your appointment and your appointment will be canceled.
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged the deposit for their “missed” appointment.
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.
I look forward to serving you!